Last updated: 9 July 2026
1. Introduction
These Terms and Conditions govern your use of the Premium Abrahamic Foods website and the purchase of products from us. By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms and Conditions.
Premium Abrahamic Foods is operated by PREMIUM ABRAHAMIC FOODS LTD, registered in England and Wales under Company Number 16831250, with registered address at:
251 Ilford Lane, Ilford, England, IG1 2SB
2. Products
Product Information
We take care to ensure that all product descriptions, images, prices, ingredients, and product information shown on our website are accurate and up to date. However, because many of our products are fresh, natural, hand-cut, or prepared to order, there may be slight variations in appearance, size, weight, colour, and packaging.
Product images are for illustration purposes only and may differ slightly from the actual product received.
Halal Products
Where products are described as Halal, we aim to source them from trusted and approved Halal suppliers. We take care to ensure that our products and processes meet the standards expected by our customers.
If you require specific Halal certification or supplier information before placing an order, please contact us before purchasing.
Availability
All products are subject to availability. If a product becomes unavailable after you place an order, we may contact you to offer a suitable alternative, amend your order, or provide a refund for the unavailable item.
3. Ordering & Payment
Placing an Order
When you place an order through our website, you are making an offer to purchase the selected products. You will receive an order confirmation email or message, but this does not mean your order has been accepted.
Your order is accepted once we confirm processing or dispatch your products.
We reserve the right to refuse or cancel an order if:
A product is unavailable
Payment is not received or authorised
There is an error in product information or pricing
We suspect fraudulent or unauthorised activity
Delivery cannot be completed to your provided address
Pricing
All prices are shown in GBP (£) and include VAT where applicable. We reserve the right to update prices at any time. Price changes will not affect orders that have already been accepted.
If a pricing error is discovered after you place an order, we will contact you before processing the order.
Payment
Payment must be made in full before your order is processed or dispatched. We may accept payments by debit card, credit card, online payment methods, or any other payment options shown at checkout.
All payments are processed securely through our approved payment providers. We do not store your full card details.
4. Delivery
We aim to deliver orders within 1–2 working days, unless stated otherwise at checkout or agreed separately.
Delivery times are estimates and may be affected by product availability, courier delays, weather, traffic, public holidays, or circumstances beyond our control.
Please ensure that your delivery address and contact details are correct when placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by you.
Receiving Fresh or Perishable Products
Some of our products may be fresh, chilled, frozen, or perishable. You must ensure someone is available to receive the delivery where required.
Once delivered, products should be stored correctly immediately, including refrigeration or freezing where applicable. We are not responsible for products that are left unattended, not collected, stored incorrectly, or not refrigerated after delivery.
Risk in the products passes to you once the order has been delivered to the address provided.
5. Returns & Refunds
Due to the fresh and perishable nature of many of our products, we cannot accept returns for change of mind.
However, if your order arrives damaged, incorrect, missing items, or not as described, please contact us within 24 hours of delivery.
When contacting us, please provide:
Your order number
Your name and contact details
Clear photos of the issue
A description of the problem
Where appropriate, we may offer a replacement, refund, partial refund, or store credit.
We may not be able to offer a refund or replacement if:
You contact us more than 24 hours after delivery
Products have been stored incorrectly
Products have been consumed or disposed of before we can review the issue
The issue is caused by incorrect delivery details provided by you
The product variation is reasonable for fresh or hand-prepared goods
Your statutory rights are not affected.
6. Your Responsibilities
By using our website and placing an order, you agree that you will:
Provide accurate, complete, and up-to-date information
Ensure your delivery address and contact details are correct
Be legally able to purchase the products ordered
Store fresh, chilled, frozen, or perishable products correctly after delivery
Not use our website for unlawful, fraudulent, or harmful purposes
Not attempt to interfere with the operation, security, or functionality of our website
Keep your account login details secure, where applicable
7. Age-Restricted Products
Some products may be subject to age restrictions. By placing an order for any age-restricted product, you confirm that you meet the legal age requirement to purchase that product.
We reserve the right to request proof of age or refuse delivery where age verification is required.
8. Intellectual Property
All content on our website, including text, images, logos, graphics, product descriptions, website design, and software, belongs to Premium Abrahamic Foods, our suppliers, or our licensors.
You may not copy, reproduce, distribute, modify, or use any website content for commercial purposes without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
Indirect, incidental, or consequential losses
Loss of profit, business, revenue, or opportunity
Delays or failures caused by events beyond our reasonable control
Products that are stored, handled, or used incorrectly after delivery
Delivery issues caused by incorrect details provided by you
Our total liability for any claim relating to an order is limited to the amount paid for the relevant products.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.
10. Food Allergens and Dietary Information
We aim to provide accurate allergen and dietary information where applicable. However, products may be prepared, packed, stored, or handled in environments where allergens are present.
If you have a serious allergy, intolerance, or specific dietary requirement, please contact us before placing your order.
It is your responsibility to check product information before consuming any product.
11. Privacy
Your privacy is important to us. Any personal information you provide to us will be handled in accordance with our Privacy Policy.
We may use your information to process orders, arrange delivery, communicate with you, provide customer support, and meet legal or regulatory obligations.
12. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Continued use of our website after changes are posted means you accept the updated Terms and Conditions.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
PREMIUM ABRAHAMIC FOODS LTD
Company Number: 16831250
Address: 251 Ilford Lane, Ilford, England, IG1 2SB
Phone: 07930 594 995 / 07538 514 355